Attitudes of Uyo Telecommunication Subscribers on Data Usage during COVID-19 Lockdown in Nigeria

Authors

  • Akpan O. Uduak, PhD Department of Mass Communication Akwa Ibom State Polytechnic Ikot Osurua, Nigeria
  • Daniel T. Ezegwu, PhD Samuel Adegboyega University, Ogwa, Edo State, Nigeria
  • Joshua Adeyemi Awotade Department of Business Administration Samuel Adegboyega University, Ogwa, Edo State, Nigeria

Keywords:

Telecomunication, Subscribers, Data, COVID-19, Lockdown

Abstract

The researchers examined attitudes of Uyo telecommunication subscribers on data usage during
COVID-19 lockdown in Nigeria. The objectives of the study were to: Find out how often telecom
subscribers used data during COVID-19 lockdown, to what extent the lockdown influenced their
data usage during lockdown and identify challenges encountered in usage of data. The survey
research method was adopted. Findings revealed that the telecom subscribers used data often
during the lockdown. The lockdown influenced subscribers’ data usage to a large extent and poor
internet services by service providers affected their data usage during the lockdown. It
recommended that service providers should make service available for internet users and ensure
that subscribers enjoy what they paid for.

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Published

2021-01-01

How to Cite

Akpan O. Uduak, PhD, Daniel T. Ezegwu, PhD, & Joshua Adeyemi Awotade. (2021). Attitudes of Uyo Telecommunication Subscribers on Data Usage during COVID-19 Lockdown in Nigeria. GVU Journal of Management and Social Sciences, 6(2), 75–81. Retrieved from https://gvucolmass.site/index.php/gvu-jmss/article/view/37

Issue

Vol. 6 No. 2 (2021): SAU Journal of Management and Social Sciences

Section

Articles

License

Copyright (c) 2021 Akpan O. Uduak, PhD, Daniel T. Ezegwu, PhD, Joshua Adeyemi Awotade

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